Fork lift truck company case study
Problem:
Rob from an Essex based Forklift truck company hires out trucks to businesses across the UK. However, they are notoriously easy to steal. They all look similar, are easily accessible and have very few security features.
Consequently, the only effective way for Rob to reduce the risk of theft was to simply not hire out trucks to smaller companies or those without a substantial history with his company.
How AutoAlert Helped:
By providing an AutoAlert ES4 within each forklift, Rob could monitor the locations of his vehicles whenever he wanted through his mobile phone or web browser. Proactive alerts can also be set in case one of the batteries goes flat, or to notify Rob if a customer attempts to move a forklift away from its authorised location.
Resulting benefit:
This led to a number of improvements for Rob including:
- the ability to hire to more customers, increasing the potential customer base by 20%.
- the option to hire for shorter periods of time, increasing vehicle utilisation to 80%.
- improved customer service, and
- reduced loss of vehicles, saving £30,000 per annum.
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